Information for your stay at the Geneva by Fassbind
- +41 22 544 74 74
- g@byf.ch
Welcome Home
We welcome you in the center of Geneva.
Hereunder you will find all useful information about your room, your hotel and the city of Geneva.
Please don’t hesitate to send me an email at ef@byf.ch if something is missing, if you have a suggestion or if want to share something with me.
I wish you a great stay with us.
Eric Fassbind and team
Infos about your room
The entire hotel including all bedrooms, are strictly non-smoking. This includes cigarettes, cigars, chicha, e-cigarettes, Evoq, Puff, vaping… and all similar devices. The fire detectors will call the firemen if someone smokes in a bedroom or in the hotel. A fee of CHF 500.- will be charged for extra cleaning. An additional CHF 1’800.- will be charged if the firemen have been alarmed.
We are welcoming approximatively 300’000 guest per year. Providing to everybody a bottle of water in PET is not an environmental solution. building, filling, delivering and then recycling a bottle of 1 liter of water uses approximatively 1 liter of fuel.
As Geneva has one of the best qualities of tap water in the world. You can enjoy it as much as you want with a reduced impact on our environment.
You will find in your room a water pot and a glass.
The fridge of your room is off and empty.
Food and drink may be purchased at the front desk
You can switch on your fridge to store medicine
It is forbidden to keep Food or Drink in your room and in your fridge. The hotel is not liable for damage on items stored in the fridge.
Drinks and snacks are available at the restaurants and the receptions.
In the early 20’s, the Federal Energy Department of Switzerland has asked all the Swiss companies to reduce the energy cost.
We have proposed some measures, and one of those is to stop having minibar in the rooms.
Beside the important diminution of electrity consumption in our chain, we offer now, more products at the reception and fresher local products. We also considerabely reduced the food waste which is another important goal of our environmental policy.
On top of that, the check-out procedure is now much faster as we don’t need to check all the minibar while clients wait to pay their check-out bill.
The air conditioning operates from June to October. Use the command on the AC. Heating operates from November to April. Please adapt the temperature using the button located on the Heater.
AC’s in Switzerland are not at comparable with A/Cs for example in arabic countries or the US. Temperatures at that hight have not been measured and the pressure from the Swiss Authorities to reduce electric consumption increased.
When refurbishing or building a Hotel we receive requirements for the building which actions need to be taken to be allowed to implement an A/C, that you allowed to cool down at all. If you have a standard isolation it is already no more allowed to install an AC.
We received the requirements, to start the AC at a 24 hours average temperature higher than 25 C. This happens fully automatic and can not be overdriven by our staff. All our Hotels feature a modern heating cooling system. If a AC is in operation we are allowed to cool down the rooms maximum 2 C less than the outside temperature. In the mid season (March till June or October till November) the temperature are about 15 C during the night and 28 C during the day, so the average is only at 20 C. In this case the temperature only can be regulated if you open the windows during the night. If the requirements are not followed the authorties can send fines. Our staff tries everything to satisfy you. But they are not able to influence the rules of the authorities. Thank you for your understanding.
- available channels on the TV.
- SRF 1 HD
- SRF zwei HD
- RTS Un HD
- RTS Deux HD
- RSI LA 1 HD
- RSI LA 2 HD
- Das Erste HD
- ZDF
- ORF1 HD
- ORF2 HD
- ORF2
- ServusTV
- HD Oesterreich
- SAT.1 ProSieben
- RTL Television
- kabel eins
- SUPER RTL
- RTL2
- VOX
- Pro7 MAXX
- SAT.1 Gold
- SPORT1
- SAT.1
- Bayern
- REGIO TV
- KiKA
- MediaShop
- AstroTV
- RTL Bayern
- DMAX
- Handystar
- TV 2
- kabel eins Doku
- zdf_neo
- 3sat
- BR Fernsehen Süd HD
- RTLplus
- BR Fernsehen Nord
- HD Sonnenklar
- TV TELE 5
- NITRO
- WELT
- arte HD
- phoenix HD
- NTV
- SWR RP HD
- NDR FS HH HD
- ZDFinfo
- SWR BW HD
- e8 television
- TOGGO plus
- RTL Regional
- NRW
- RTL HH SH
- RTL HB
- NDS
- ITV
- BBC One HD
- BBC One NI HD
- BBC Two HD
- ITV4+1
- ITV
- ITV+1
- ITV2
- ITVBe
- ITV+1
- ITV
- ITV
- ITV4
- Bloomberg Europe TV
- DW English
- CNBC Europe
- CNN Int.
- CBBC HD
- CITV
- BestMarket TV
- CGTN E
- TF1 HD
- M6 HD
- TMC France 5
- Rai 1
- Rai 2
- Rai 3
- Rai News 24
- Arirang TV
- STS International
- RTR
- ROSSIYA24
- 8 TV RU
- CANAL 24 HORAS
- Cubavision Internacional
- 2M Monde
- Al Jazeera Mubasher
- Al Jazeera Documentary
- OMAN TV HD
- Al Jazeera Channel
- Al Jazeera SAUDI1
- Al Jazeera English
- SUDAN TV
- CGTN Documentary
- CCTV 4E
- CGTN
- CCTN
Use your private mobile phone to set your wake-up alarm.
You can also follow the instructions on your room phone or call reception at 450.
The hotel can not be made liable in case of a failure in a wake-up call, this is why we encourage our guests to use their private phone.
An extra pillow is located in the cupboard. Extra duvets or synthetic pillows can be requested at the reception.
Available at the reception at no extra cost for children under the age of two if available.
Use the laundry bag provided in your cupboard and leave it at the reception before 8.00 a.m. Laundry is normally returned in 24 to 48 hours. No services on weekend (Saturday and Sunday) and public holidays.
Prices
BLOUSE – CHF 18.-
SILK BLOUSE – CHF 22.-
BODY / TOP – CHF 9.-
LONG SLEEVE CAMISOLE – CHF 9.-
SOCKS – CHF 5.-
SHIRT – CHF 10.-
NIGHTGOWN – CHF 13.-
SILK NIGHTGOWN – CHF 16.-
SILK SHIRT – CHF 15.-
JUMPSUIT – CHF 24.-
SUIT – CHF 26.-
TIE – CHF 9.-
SCARF / FOULARD – CHF 12.-
VEST – CHF 9.-
RAINCOAT – CHF 27.-
JACKET – CHF 13.-
SKIRT – CHF 14.-
PLEATED SKIRT – CHF 20.-
LONG SKIRT – CHF 20.-
UNDERSHIRT – CHF 5.-
COAT – CHF 30.-
HANDKERCHIEF – CHF 5.-
TROUSERS – CHF 13.-
BATHROBE – CHF 20.-
POLO SHIRT – CHF 9.-
PYJAMAS – CHF 10.-
SILK PYJAMAS – CHF 19.-
DRESS – CHF 23.-
PLEATED DRESS – CHF 27.-
DRESSING GOWN – CHF 18.-
SILK OR LINEN DRESS – CHF 30.-
LONG DRESS – CHF 25.-
SAHRI – CHF 24.-
SHORTS – CHF 10.-
BRIEFS / BOXERS – CHF 5.-
BRA – CHF 5.-
SWEATSHIRT – CHF 9.-
SUIT – CHF 30.-
T-SHIRT – CHF 5.-
JACKET – CHF 22.-
JACKET / ANORAK – CHF 35.-
For a same day return, 50% of the price will be charged extra.
In case of loss or damage, the maximum refund is 5 times the price of the laundry service.
AC = 230V – 50Hz.
The sockets above the desk are always on, even when you take the room card out of the main switch. This allows you to charge your mobile items, even when you are not in the room.

If you want to change your towels, please place them on the floor of your bathroom.
Alternatively, if you prefer to be environment-friendly, please hang them on the towel rails and they won’t be changed.
If you stay less than 3 night, your linen won’t be changed
If you stay more than 3 days, your linen will be completely changed.
Your room phone serves for inhouse calls :
– 450 for reception
– Dial the room number, to call this room
Use your private mobile phone for external calls.
Switzerland has +41 as international prefix, followed by 7 numbers without a 0, after the +41.
Police – 117
Firemen – 118
Ambulance – 144
Emergency number – 112
- Always check that your door is securely locked
- Security lock with RFID chip card
- Modern Fire alarm with smoke detectors in each room
- In-room safe, free of charge
- Staff on site 24 hours a day
In case of theft : The hotel is liable up to Fr. 1000.- exclusively for objects placed in a locked in-room safe under the condition that the safe has been forced.
The room and the hotel in general is not a safe place to leave valuables.
The hotel declines all responsibilty for thefts in the room and in the hotel in general.
If the red light on your phone is flashing, please press the «✉» button to listen to your messages.
Safe
Iron & board
Kettle (Coffee & tea)
Wifi
TV/Radio
Fridge
Although we did our best to have a good level of phonic isolation, it may be that you want to be away from any rumor or noise.
We propose at the reception, free of charge ear-plug to offer you the best sleep conditions.
Welcome to your hotel
Every few minutes the bus runs between Geneva airport “GVA” and the “Charmilles” bus arrives, the direct journey takes about 15 minutes.
Bus n° 10 from Charmilles towards the airport every 10 minutes during the day / Every 20 minutes in the evening.
Detailed timetables under www.sbb.ch
a few Parking space are available. They fill up on a first-come, first-served basis. We do not reserve parking spaces. The price is CHF 35.- per space per night.
The hotel has a limited number of places.
There is a possibility of parking in the hotel garden, outside.
In the event of damage or theft, the hotel declines all responsibility.
Please make sure your bike is properly secured.
If no space is available at the hotel, please note that there are free bicycle parking spaces in nearby public spaces.
Network : Geneva
No Password
- Business Centre – Honesty Bar
- Toothbrush with toothpaste
- Slippers – Bathrobe – Shower cap
- Shaving kit – Polishing kit
- Earplugs
Enjoy our nice breakfast buffet in our breakfast room between 6.30 a.m. and 10.30 a.m. You can also simply
have a coffee and croissant for only CHF 6.00
Please fill in the breakfast form until 2 a.m. to order your in room breakfast!
Safe, iron & board, kettle, Wifi, TV/Radio. Products from the minibar are not free and have to be paid at the reception before departure.
2 fitness machines are available at reception level.
Check-out time is 12:00 p.m.
Late check-out is available until 3:00 p.m. latest.
The supplement is:
- 12:01 p.m. – 1:00 p.m. = CHF 30.-
- 1:01 p.m. – 2:00 p.m. = CHF 60.-
- 2:01 p.m. – 3:00 p.m. = CHF 90.-
- from 3:01 p.m. = Normal price of the next night with 5% discount
Late check-out must be agreed with reception before 12 p.m. at the latest, on the day of departure.
If the reception has not been informed about a late departure, the hotel has the right to pack up all items from the room and store them at the reception with no warranty/liability for the hotel.
Fire instruction can be found on the door of your room. Please read them carefully.
Feedback Card
We are happy to receive your Feedback about your experience with us.
Fassbind’s Insider tips
Famous fountain illuminated at night, shooting half a cubic meter of water 140 meters high per second.
Impressive flower clock from 1955 outdoors with colorful, seasonally changing blooms.
In particular, known as the workplace of the Protestant reformer John Calvin.
Permanent exhibition showcasing the current humanitarian efforts of the Red Cross and Red Crescent.
In a park near the lake, there’s a United Nations office complex offering guided tours in many languages.
Switzerland’s largest historical city, the Old Town in Geneva is dominated by St. Peter’s Cathedral, the centre of the Reformation. The small cobblestone streets tell its story through small squares, historic buildings, mysterious museums and famous secret passages that are well-kept by the residents. A journey to the heart of Old Geneva, between medieval heritage and beloved legends.